Extended Service Plan (ESP)

For High Speed Internet Customers

Oklahoma is known for its violent wind and storms. Protect yourself from costly damages with our Extended Service Plan.

By popular demand, you are now covered for labor and equipment costs of repairs and maintenance to ProValue.Net wireless internet equipment required due to electrical surges, weather related damages, or general equipment failure.


What is Covered:

ESP covers parts and labor for the maintenance, repair, or replacement of ProValue.Net CPE (radio, POE,antenna), Standard Mounting Materials (mast, satellite mount, guy wires, etc.), and Standard Cable Installations for the following reasons.


Electrical Surge
Weather Related Damage (Wind, lightning, rain, etc)
General Equipment Failure


Examples of covered events:
Re-align antenna that has moved due to high winds
Replacement of covered equipment
Tightening of guy wires

Electrical surge protection is required. If it is not used electrical damages will not be covered. ESP does not cover personal components (computers, devices, routers, etc.), non-standard mounting equipment (towers, stand-alone masts, etc.), or non-standard cable installations, such as trenched/buried cable.